The automated phone menu system is indeed frustrating - unless I happen to be calling in a prescription. Then, it's convenient, since I can do it when I think of it (i. e., 2 AM) instead of forgetting about it during their open hours. However, I frequently have the urge to shove the phone down someone's throat when faced with the endless time wasted trying to navigate most companies' "convenient" automated systems!
I'm so glad Randi is doing better. ♥
And congratulations on having newly published books! Yay!
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Date: Jan. 13th, 2012 10:16 pm (UTC)I'm so glad Randi is doing better. ♥
And congratulations on having newly published books! Yay!